Terms and Conditions

Shipping

You must be 18 years of age or older to purchase wine, and this service is only available for delivery in Australia. Please allow 1-2 weeks for delivery. Deliveries will not be left unattended and cannot be signed for by a minor. For all international shipping enquiries please contact us on 08 8377 7707.

 

Refund Policy

If you receive a wine that has been damaged in the delivery process or is faulty we will replace it. If you are not 100% happy with your wine purchase for any reason please contact us immediately on 08 8377 7707.

 

Privacy Policy

In accordance with the Privacy Act 1988, Atkins Family Vineyards Pty Ltd takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information. Atkins Family Vineyards Pty Ltd takes all reasonable steps to store your personal information securely. We use your information to process orders as instructed by you, to personalise your online shopping experience and to provide regular updates and communication (if applicable).

Atkins Family Vineyards Pty Ltd does not sell alcohol to minors

By using this site you confirm that you are over the age of 18. Atkins Family Vineyards Pty Ltd makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Atkins Family Vineyards Pty Ltd is over the age of 18. IF YOU DO NOT AGREE WITH THESE CONDITIONS OF USE PLEASE DO NOT USE THIS SITE. If the person receiving the wine is unable to produce appropriate ID, our couriers will be unable to leave the wine. LIQUOR LICENCE # 50820947